At Sideline Style Co., we are committed to ensuring your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• Eligibility: You have 30 days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Non-Returnable Items: Certain products, such as custom or personalized items, are not eligible for return unless they arrive damaged or defective.

• Return Process: To initiate a return, please contact us at returns@sidelinestyleco.com with your order number and reason for return. We will provide instructions for shipping the item back to us.

Refunds

• Processing: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.

• Partial Refunds: Items that are returned not in their original condition, or that are damaged or missing parts for reasons not due to our error, may only receive a partial refund.

Exchanges

• If you need to exchange an item for a different size or color, please contact us at exchanges@sidelinestyleco.com. We’ll guide you through the process and ensure you get the right product.

Shipping Costs

• Return Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

• Exchanges: In the case of exchanges, we will cover the cost of shipping the new item to you.

Damaged or Defective Items

• If your item arrives damaged or defective, please email us at support@sidelinestyleco.com within 7 days of receiving the item. We will provide a replacement or issue a full refund, including shipping costs.

Contact Us

If you have any questions regarding our return and refund policy, feel free to contact us at returns@sidelinestyleco.com.